Tuesday, 10 May 2011

Customer Care In 2020

Operator: "Thank you for calling Pizza Hut. May I have your..."

Customer: "Heloo, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"
Customer: "It's eh..., hold.......... on......889861356102049998-45-

Operator : "OK... you're... Mr Singh and you're calling from 17
Kayu. Your home number is 4094! 2366, your office 76452302 and your
is 0142662566. Which number are you calling from now Sir?"

Customer: "Home! How did you get all my phone numbers?

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood
pressure and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book entitled "Popular Hokkien Dishes"
the National Library last week Sir"

Customer: "OK I give up... Give me three family size ones then, how
will that cost?"

Operator : "That should be enough for your family of 10, Sir. The
is $49.9! 9"

Customer: "Can I pay by! credit card?"

Operator : "I'm afraid you have to pay us cash, Sir. Your credit
card is
over the limit and you owe your bank $3,720.55 since October last
That's not including the late payment charges on your housing loan,

Customer: "I guess I have to run to the neighbourhood ATM and
some cash before your guy arrives"

Operator : "You can't Sir. Based on the records,you've reached your
daily limit on machine withdrawal today"

Customer: "Never mind just send the pizzas, I'll have the cash ready.
How long is it gonna take anyway?"

Operator : "About 45 minutes Sir, but if you can't wait you can
come and collect it on your motorcycle..."

Customer: " What!"

Operator : "According to the details in system ,you own a
Scooter,...registration number 1123..."

Customer: " ????"

Operator : "Is there anything else Sir?"

Customer: "Nothing.! .. by the way... aren't you giving me that 3
bottles of cola as advertised?"

Operator : "We normally would Sir, but based on your records you're

diabetic....... "

Customer: #$$^%&$@$%^

Operator "Better watch your language Sir. Remember on 15th July 1987
were convicted of using abusive language on a policeman...?"

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